Terms of Service
Last updated: January 15, 2025
1. Acceptance of Terms
Welcome to Auxeira ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, platform, and services (collectively, the "Service") operated by Auxeira.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Auxeira provides a comprehensive startup reputation and performance tracking platform that:
- Tracks and analyzes startup behavior and performance metrics
- Provides Startup Success Engine (SSE) scores and insights
- Connects startups with investors, partners, and resources
- Offers benchmarking and industry analysis tools
- Facilitates access to partner benefits and opportunities
3. User Accounts and Registration
3.1 Account Creation
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.
3.3 Account Types
We offer different account types for startups, investors, and partners, each with specific features and access levels as described in our pricing plans.
4. Acceptable Use Policy
You agree not to use the Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
5. Data and Privacy
5.1 Data Collection
We collect and process data as described in our Privacy Policy. By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.
5.2 Data Use
We may use aggregated and anonymized data for research, analytics, and platform improvement purposes. Individual company data will not be shared without explicit consent, except as required by law.
5.3 Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Intellectual Property Rights
6.1 Our Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Auxeira and its licensors. The Service is protected by copyright, trademark, and other laws.
6.2 Your Rights
You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with the Service.
7. Payment Terms
7.1 Subscription Plans
Certain features of the Service are provided on a subscription basis. Subscription fees are charged in advance on a monthly or annual basis and are non-refundable except as expressly stated in these Terms.
7.2 Billing
You will be billed in advance on a recurring basis according to your chosen subscription plan. Billing cycles are monthly or annual, depending on your selection.
7.3 Price Changes
We reserve the right to modify subscription fees at any time. We will provide at least 30 days' notice of any price changes.
7.4 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.
8. Termination
8.1 Termination by You
You may terminate your account at any time by contacting us or through your account settings.
8.2 Termination by Us
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
8.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive.
9. Disclaimers and Limitation of Liability
9.1 Service Availability
The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, secure, or error-free.
9.2 Investment Disclaimer
The information provided through the Service is for informational purposes only and should not be considered as investment advice. Past performance does not guarantee future results.
9.3 Limitation of Liability
In no event shall Auxeira, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.
10. Indemnification
You agree to defend, indemnify, and hold harmless Auxeira and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
11. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which Auxeira is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between you and Auxeira regarding the use of the Service, superseding any prior agreements between you and Auxeira relating to your use of the Service.