Privacy Policy

1. Introduction

Welcome to Auxeira ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or feedback

This personal information may include:

• Name and contact information (email, phone number, address)
• Company information (company name, role, industry)
• Financial information (funding status, revenue, team size)
• Professional information (investment focus, portfolio details)
• Account credentials (username, password)
• Communication preferences

2.2 Business Information

For startup users, we collect business-related information including:

• Company metrics and performance data
• Financial information and funding history
• Team composition and organizational structure
• Product and market information
• Business goals and milestones
• Customer and user data (aggregated and anonymized)

2.3 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (general geographic location)
• Cookies and tracking technologies data

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

• Providing and maintaining our Service
• Processing transactions and managing subscriptions
• Calculating SSE scores and performance metrics
• Facilitating connections between startups and investors
• Providing personalized recommendations and insights

3.2 Communication

• Sending you updates about our Service
• Responding to your inquiries and providing customer support
• Sending marketing communications (with your consent)
• Notifying you about changes to our Service or policies

3.3 Improvement and Analytics

• Analyzing usage patterns to improve our Service
• Conducting research and development
• Creating aggregated and anonymized industry insights
• Detecting and preventing fraud or security issues

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information with third parties when you give us explicit consent to do so, such as when connecting with potential investors or partners through our platform.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and data storage providers
• Payment processing services
• Analytics and monitoring services
• Customer support platforms
• Marketing and communication tools

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.5 Aggregated Data

We may share aggregated, anonymized data that cannot be used to identify you for research, marketing, or other business purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• Our legitimate business interests

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to your personal information and receive a copy of it in a structured, commonly used format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

7.4 Restriction

You have the right to request restriction of processing of your personal information in certain circumstances.

7.5 Objection

You have the right to object to processing of your personal information for direct marketing purposes.

7.6 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and recommendations
• Improve our Service performance and functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (if you have provided your email address)
• Providing notice through our Service

Your continued use of our Service after any changes constitutes your acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Regional Privacy Rights

14.1 European Union (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14.2 California (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your personal information.

14.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about your rights in your jurisdiction, please contact us.